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  1. Can multiple people in the same household participate? - Sampler

    Can multiple people in the same household participate? - Sampler Getting Started

  2. Where are my samples? - Sampler

    Congrats on your sample match! If it's been a minute and you are curious where your order is, you can check the status from the Orders page of your Sampler account. Unfortunately we are …

  3. How do I change my password? - Sampler

    It's easy to reset your password through your Sampler account, simply go to your Profile page, and click the " Edit " button next to Password. Go here ‍ for help, if you've forgotten your …

  4. I forgot my password. How can I reset it? - Sampler

    To reset your password all you have to do is click the " Forgot password? " link on the Sampler login page. Enter your email and instructions will be sent to your email.

  5. How do I get notified when new samples are available? - Sampler

    Login to your account Click on the Profile tab Under the Subscription section, you can enable the Sampler notifications checkbox

  6. Getting Started - Sampler

    New to Sampler? Start here How do I match with samples?Can I match with samples in my country?

  7. I don’t have a mobile number. Why can’t I use my landline or VOIP ...

    As this is an essential part of our security to authenticate Sampler accounts, users require a valid phone number connected to a mobile network in order to claim samples.