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  1. Phonak Support Center

    Commonly Asked Discover hands-free phone calls and stream audio directly to your hearing aids from your iPhone or Android phone. Also find out about the tips and tricks to help you get started.

  2. Contact Support

    If your issue is Bluetooth-related please provide your phone model and operating system. Please note that Technical Support Team cannot assist with adjustments to hearing aid internal …

  3. Bluetooth - Phonak

    Oct 23, 2025 · What hearing aid should be selected from the list on the mobile phone? Phonak hearing aids use multiple applications of Bluetooth® for mobile devices (Bluetooth Classic …

  4. How to pair Phonak hearing aids to Android™ for phone calls and …

    How to pair Phonak hearing aids to Android™ for phone calls and media streaming Connecting Phonak hearing aids to Bluetooth® on Android smartphone To pair your Phonak hearing aids …

  5. Why is there no sound coming from my Phonak hearing aids?

    Phonak hearing aids are not functioning. There is no sound from hearing aids (no amplification).

  6. Support - Phonak

    Support Your Phonak hearing aids are compatible with Bluetooth for taking phone calls and listening to audio (like music or podcasts) from your phone. You can also adjust your Phonak …

  7. Hearing Aids - Phonak

    Aug 22, 2025 · Why can’t I take a call by pressing the button on my Phonak hearing aids? Once the hearing aids are paired with a phone via Bluetooth- the multi-function button on the …

  8. Why do my Phonak hearing aids hang up calls, pause streaming, …

    Why do my Phonak hearing aids hang up calls, pause streaming, or activate Voice assistant unexpectedly? These behaviors may be caused by a high sensitivity level of Tap Control. You …

  9. How to start a Remote Support session in the myPhonak app?

    The Remote Session needs to be planned in advance with the hearing care professional. At the scheduled time to begin the Remote Support session, press "START A SESSION". After that, …

  10. Location - Phonak

    For the best and fastest assistance from our support team, please choose your current location from the boxes below.